Refund policy

Refund & Return Policy

We value your satisfaction and want you to love what you purchase. Please read our refund policy carefully before placing your order.

1. Eligibility for Refunds/Returns

• We only offer refunds or replacements if the product is defective, damaged, or incorrect upon arrival.

• To be eligible, you must contact us within 48 hours of delivery with a clear photo showing the issue.

2. Non-Refundable Situations

• Change of mind, ordering the wrong size, or wrong color selection are not eligible for a refund or exchange. Please double-check your order details before confirming your purchase.

• Products that have been worn, washed, or altered after delivery cannot be returned.

3. Return Process

• Once your claim is approved, we will guide you on the return process (if required) or send a replacement at no extra cost.

• In some cases, you may not be required to return the product — this will be confirmed during your claim process.

4. Order Cancellations

• Orders can only be cancelled within 12 hours of purchase. After this time, the order will enter production and cannot be cancelled.

5. Shipping Costs for Returns

• If the return is due to our error (wrong item, defective product), we will cover the shipping cost.

• If the return is due to customer error (e.g., incorrect address provided), shipping costs are non-refundable.